How to find your customers wants Janice B Gordon

Passion Alone does not Make a Successful Business

Through storytelling it is easier to remember the insights.

To engage your customer, speak to them, ask them questions, know them by name, collect relevant data that will help you to help them.

To value your customer’s you must value your staff first – through your staff your business can succeed or fail.

The relationships you build in your business perpetrate outside your business.

How do you make a difference to your customer, because it is not about you, it is about your customer’s wants and needs.

Build a business around your customer’s passion, not yours; to know your customer’s passions, ask them.

Understand and segment you different customer groups.

Think about your business from your customer’s perspective.

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Janice B Gordon: The Problem Solver Business Growth Consultant, Mentor, Speaker and Author. Business Evolution – Creating Growth in a Rapidly Changing World will give you the guidance you need to evolve you and your business and exceed your customers wants and needs.

More videos can be found on my Youtube channel : Problemsolvertv1


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