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Our strategic account management process starts in the boardroom with strategic intent and commitment.

We spend time understanding your objectives, your customer needs and your business.

We help you stand apart, creating competitive advantage, moving from a seller relationship to a partnership relationship.

We build measurable performance to ensure we meet and exceed your expectations at every stage of a project.

Our team of consultants offers our clients many years’ of experience in the private and public sectors. Our accolades include, and projects that have exceeded targets. Our team develops consultancy, training and motivational presentations working with a broad range of national and global clients.

Our advice is bespoke to you, your organisation and your customers and our 4D Problem Solving Process© delivers the greatest benefits to resolving your business objectives.

4D Problem Solving Process©

4D Problem Solving Process Used by the Problem Solver Janice B Gordon

Can’t see what you are looking for? We can help, contact us for an informal discussion to discuss your project.

The Team

Janice B Gordon

JJanice B Gordon, also known as a The Problem Solver, is a Visiting Fellow at Cranfield School of Management. She has 25 years’ business and marketing experience gained working with blue chip organisations, starting and running her own businesses and advising SMEs. Janice develops and delivers bespoke key account management with social selling consultancy and training for growth businesses and global companies like Cambridge University Press.

A growth-driven enterprise consultant, Janice has helped generate £6 million+ sales in the last 12 months. Janice is a Sage Business Experts, and a mentor for Cherie Blair Foundation for Women international enterprises. Janice writes articles for various publications: Sage Advice, Huffington Post, among others.

Janice specialises in bespoke growth strategies, customer relationship processes, strategic planning, strategic account development and transformational consultancy, mentoring and training programmes.

Noreen Cesareo Associates Consultant
Noreen Cesareo

Led by Noreen Cesareo, Market Accents is a strategic marketing, branding, PR and communications consultancy, encompassing knowledge and expertise built over three decades of experience in blue chip companies, larger and medium sized businesses in the UK and internationally. Fluent in digital media, new technologies and international cultures; strong advocates of integrated communications across all media. A certified WE Connect International women owned business.

Lead for Marketing and Export in the Access to Markets within the UK Economic Blueprint; and one of the leads in International Trade and Connections sub-group of The All Party Parliamentary Group (APPG) for Women and Enterprise. The sub group’s remit focuses on three specific areas that directly impact the international growth potential of women-owned businesses (WBs) that export products or services across all channels, especially digital.

The sub-group, chaired by Janice B Gordon, is working to deliver a report that includes a series of recommendations arising from research the group has carried out across this space, as well as an international trade market map which signposts stakeholders based nationally and internationally, and is targeted at WBs looking for assistance, advice, training or support as they navigate their way through to trade internationally.

Kelvin Moore

Kelvin Moore serves as lead independent director and has served as a director of Fibrocell since September 2009. Fibrocell Science is at the forefront of the exciting and promising field of personalized biologics. He has 30 years of experience in a wide range of roles within the banking industry. From March 2009 to late 2010, Kelvin served as the consultant sales director for the UK based Seaborne Group developing their business in building constructions from converting shipping sea containers.

From July 2008 to September 2010, he was a director of Acorn Cultural Developments Limited which is developing a social networking site. Between June 2004 and May 2008, Kelvin was a senior advisor with Exit Strategy Planning dealing with the sale of businesses. Currently, he runs his own consulting business providing expertise and mentoring to owners of SMEs. Kelvin holds a London University Degree in Geography and Pure Mathematics.

Kelvin is a specialist in Supply chain logistics, leadership and people .management.

Dr Muhammad Azam Roomi

Dr Muhammad Azam Roomi is Senior Lecturer in Entrepreneurship and Business Growth at Cranfield School of Management and has a notable record of awards for Women’s Entrepreneurship.

Muhammad’s doctoral and other major research works have been focused on the growth and development of enterprises in the UK, Pakistan, and other Asian and Islamic countries. Recently winning the International Council for Small Business Best Paper Award (sponsored by the Global Initiative for Women’s Entrepreneurship, Babson College Centre for Women’s Entrepreneurship (CWEL), Emerald

Muhammad international experience has included Honduras, Bangladesh, Qatar, USA, Pakistan and Europe.

Dr Muhammad is a specialist in capacity building, developing and delivering programmes that meet the specific needs of women-led enterprises. With train the trainer methodology and implementation to address the specific challenges women-led SMEs face at the enterprise level.

The results have been far reaching with several 6 figure opportunities secured since the training with the most success coming in China and Colombia. The pipeline of opportunities has also increased which we take to be a positive sign for the future. Structural changes within the organisation to be better placed to target, negotiate and close opportunities have also been put into place.