What’s your Preparedness to Deal with the Constantly Changing Business Environment?
The traditional business models of the past are no longer applicable therefore change is inevitable. Whether you are a business owner or a manager of a business unit the rapidly changing environment dictates that you must deal with the ever-increasing forces of change. Although this may feel overwhelming and unrelenting, if you take a bird’s-eye-view of the internal and external environment, then change will not be so disorientating and you will be able to keep perspective at all times.
Those at the leading edge of change recognise that the principles of leadership has changed from command and control to empowering and enabling others as the most effective method to anticipate and handle challenges.
As a result, business owners and manager are required to proactively rather than a passively be on the alert and in a state of preparedness to deal with the constantly changing business environment.
What is the blueprint for change?
1. A good starting point is to reflect on and validate what value the business actually delivers to their customer; there is no benefit in changing from an assumed starting point as the results will not be as expected. Survey your customers for a realistic view.
2. Create a clear vision of how you want to operate in the future supported by the purpose, the values and the benefits of change.
3. Identify the champions and sponsors of the vision and governance of the plan.
4. Understand the journey in terms of people, culture, process and systems.
5. Identify the enablers to change, new technology, organisational structure, political and legal, social and economic.
6. Do an internal and external stakeholder analysis; how will each stakeholder be affected by the change and who owns the relationship.
7. Create the communication plan to support the stakeholder relationships, communicate regularly and openly.
8. When making role changes be clear about the specific purpose and handle the people subject to change sensitively and intentionally.
9. Document the work streams with responsibilities assigned, clearly state the anticipated outcomes, the system of monitoring and measuring the process.
10. Sponsors of change must set a positive example of the change behaviours and attitude.
11. Anticipate resistance to change and understand the change from the perspective of the stakeholder, recognise that new behaviours take time to adopt so continue to support during the transition.
12. Create the blueprint of how the work streams will come together to deliver the vision of the Future.
13. Communicate and celebrate the milestones and the interim results and never forget the perspective of the journey and the purpose of the process.
People live in the emotion and fear of change, the way to get through change is to recognise the benefits of change and live in the emotion of the vision of the future.
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Janice B Gordon: The Problem Solver, Business Growth Consultant, Mentor, Broadcaster and Speaker. Janice support business owners to stay on track to achieve their goals; she runs a 12-week a business transformation programme for ambitious, motivated, small business owners. http://buff.ly/1gOnijZ. Get her FREE eBook ‘How to Stand out from the Crowd’ http://buff.ly/1dK5Ejk