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Business Growth Blog

For CEO's in Seach of Ideas, Insights and Strategies for Business Growth

Previous Blog Posts

11 Essential Ingredients to Guarantee Success in 2018 and Beyond

Success is a little bit of luck with perseverance, tenacity, faith, skill and lots of character. Despite what life may throws at you.   If you are waiting until January to start your business planning process, you have put yourself at a disadvantage. You have already lost the first quarter of the year because all planning takes considered thought. It needs time to ramp up your behaviours and communications and to get into your full... Read More

How to Consistently Deliver Excellent Customer Sales Experiences

Customer-centric companies are 60% more profitable than companies that apply traditional sales models. 55% of consumers are willing to pay more if a great experience is guaranteed. 66% of consumers who switched brands did so because of poor service. 87% of customers think brands need to put more effort into providing a consistent experience. Companies with the strongest omni-channel customer engagement strategies retain on average 89% of their customers. Traditional linear sales process is now... Read More

26 Ways to Capture Buyers Emotion and Accelerate Decisions

  The fact is, buyers buy on emotion and justify their decision with logic. You must inspire with emotion and offer quality of service and then price becomes secondary to the buyer’s logic. This is because primary decisions are based on emotion in the old reptilian part of your brain. According to the Sales Brain the old reptilian brain can be stimulated for decision-making through the following 6 stimuli: Self-centred or me focused – (it only... Read More

How Self-Awareness Cultivates Positive Relationships

There are many ways to approach self-awareness and to align your view of self is to the view others have of you.  Do you understand how your outward display of your personality, attitude and behaviour can influence the perception others have of you? One approach is to understand your natural and adapted behavioural style, through this you can understand and most importantly adapt your style to suit others. Tony Robbins said, “If there is a... Read More

Selling from The Perspective of Your Customer: 9 Statements Your Buyers Wants to See from You!

The economic downturn has led companies to become ever leaner, hence this has left all employees and decision makers with less budget, time, experience, and market intelligence with which to make important decisions on behalf of their company and customers. You are in business to perform, you cannot perform unless you and everyone in your business sales your products and service, your brand and company, your personalities and their unique value. Given these parameters, what... Read More

How to Close the Gap with the High Impact Model Problem Solving Process

“A problem well-defined is half solved” says, John Dewey. We know that the rigor with which a problem is defined is the most crucial factor in finding a suitable solution. Last week I talked about creating agility in business and how agile methods will benefit your team morale and their productivity, the companies speed of change and decision-making processes. Business leaders, entrepreneurs and owners are overwhelmed by the number of choices available, that they get stuck... Read More